We are continually working to improve the grease management. A couple of tricks that we have found to be helpful are putting washers under the left peg legs to slight lift the griddle top toward the grease catch side. We also have taken a paperclip and folded it into the shape of a capital T and put it down through the grease hole. The grease will follow the paperclip down into the grease cup. We also offer a grease key at no charge. You can contact our support chat here with your mailing address and we will mail it.