The only website we hold is www.blackstoneproducts.com. If you would like to purchase on of our griddles online, please make sure you are purchasing through that web address, or one of our accredited retailers. For a more comprehensive list, please see here: https://blackstoneproducts.com/pages/about-us.
If you believe you purchased a product from us and the web address wasn't blackstoneproducts.com, please review that order for fraud. If you purchased from a fraudulent website, please contest the charge with your credit card company immediately. Some signs that you were a scam victim are:
- Processing your payment through PayPal; a form of payment we don't currently offer
- Receiving a charge confirmation from an individual's name, not Blackstone Products
- Receiving a order confirmation that isn't 6 digits long
We are working diligently to shut down these websites. Unfortunately, at this time, as soon as we get one website down, another pops up. If you have seen one of these fraudulent websites, please report the web address here. Our team will work to get them shut down to protect Blackstone customers.